14 days return to us


If you are not satisfied with your purchase and the product is still in brand new conditions, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.

If a product is damaged or not working, please refer to our 14 Days Product Guarantee or to the warranty of its category. The return package should contain all the accessories of this product, which should still be in a good condition. 


All products must be returned to the warehouse they were dispatched from. For this reason, products ordered from our US or EU warehouse should not be returned to the CN or HK ones, and viceversa.


If you find yourself in this situation, please do not hesitate to contact us ([email protected])  to submit your claim.